You have had the same conversation three times and nothing has changed.
A second opinion on one situation. Free, 45 minutes.
The feedback was given. They agreed with it. You followed up, then followed up again differently, and the behaviour is where it was in March.
Everything you tried was reasonable. That is usually the problem. When three sensible attempts have not moved something, it is rarely because the attempts were poor. It is because they were all aimed at the same place, and that is not always where the thing is being held.
I have been the HR leader on the other side of this, deciding whether to bring somebody in for a manager who was not changing. So I know what you are carrying when you do it, and what you will not be told afterwards.
Tell me what has been happening and what you have already tried. I will ask the questions I would ask if they were sitting in front of me. By the end you will have a clearer view of what is driving it, and a straight answer on whether coaching would move it.
One person, one question, and I will tell you if it is not coaching.
Sometimes the answer is no.
Coaching moves a capable person with one pattern who is willing to look at it. Plenty of situations that look like that are something else.
A system where nobody has agreed how decisions get made or how feedback happens, so no individual shifts inside it. A performance issue that needs a process rather than a coach. Someone in the wrong role.
Or nobody has yet asked the person what is actually stopping them, which is more common than it sounds.
If it is one of those I will say so, and tell you what I would do instead. That is a more useful 45 minutes than being sold something.
What happens to what you tell me
Nothing about the person goes in writing. No notes, no file, no record of who we discussed. You do not need to name them and I would rather you did not.
Why only ten
Not a marketing device. I run coaching alongside HR consulting, and ten is the number I can do properly between now and Christmas. When they have gone I will say so here.
One person, one question, and I will tell you if it is not coaching.
What to expect
Before the call — Nothing to fill in. If you get ten minutes, three things are worth turning over, and you do not need to write any of it down.
What has been happening, and for how long.
Everything you have already tried, roughly in order. Include the small things, the corridor conversation and the time you left it alone to see whether it would settle.
What you do not know about why it has not moved.
If you have not had time, come anyway. We will do it together.
On the call — Online, 45 minutes. Most of the time on what has actually been happening. I will ask what your attempts were aimed at, which is usually the question that changes the picture.
After the call — If coaching is the answer, I will tell you what the work looks like and what it costs. If it is not, you have my view and that is the end of it.
Prefer to reach out directly?
If you are not sure whether it is a coaching problem, that is the conversation.
Book a time
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